Posted on:

October 13, 2020

Technical Program Manager

Job Description

About The Role

At Dialpad, the Telephony team builds the voice and video communication platform that powers our business.  We are looking for a Technical Program Manager who will drive the roadmap and feature delivery. The right person will have a technical background and coordinate our product, marketing, sales and engineering teams on dependencies and shared deliverables. Ideally, you've been a Software Engineer or PM for a technical product before, but as long as you're passionate, creative, goal-driven, and a great communicator, we'd love to hear from you!


  • Build a roadmap tied to strategic goals, balancing technical capabilities with business needs
  • Gather feature requests and requirements from the product and sales teams
  • Track industry trends and regulatory requirements
  • Manage Telephony team feature delivery and weekly releases
  • Coordinate dependencies between Dialpad engineering teams, carriers, and customers


  • Very strong communication & presentation skills
  • Technical background or demonstrable experience self-learning a technical skill
  • Excellent organizational and analytical skills, with the ability to evolve strategy based on research, data and industry trends
  • Nimble and flexible with regards to changing priorities & business needs.
  • Experience in software, scientific, or technical fields. Software engineering or SaaS PM experience is a strong plus.

About Us  

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make us successful. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.


We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.

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